Business Activity Monitoring or BAM is a key component of the Business Process Management Platform. High performing business processes are crucial for the success of a business. Only with tight control and real-time monitoring of Key Performance Indicators, are companies able to act fast on business opportunities. Business Activity Monitoring allows you to respond quickly to process or activity inefficiencies, to ensure that business processes run smoothly, and guarantee that critical business services are available.
Business Activity Monitoring (BAM) offers the information about the status and results of various operations, processes, and transactions. Business Activity Monitoring (BAM) provides real-time solutions to the organizations including interactive and automated event processing which improves the business functionality. BAM solutions identify problems and send alerts to the organizations, which help them resolve the problems before it turns critical. Whether it is sales, marketing, finance, manufacturing or service, Business Activity Monitoring (BAM) can help the organizations improve the functions in each and every department.
Business Activity Monitoring can be useful in various sectors like Banking, Telecom, Manufacturing, IT Operations and more. Though the process of Business Activity Monitoring (BAM) changes with each industry, the overall objective of BAM remains the same. Some of the BAM objectives for Business Process Management (BPM) include end to end process monitoring, optimizing the processes, actionable alerts to improve the business performance, improving the infrastructure, etc.
Benefits of Business Activity Monitoring:
We offer consulting services that are targeted to your needs, so you can achieve your goal. We strive to provide accountability, expertise, and methodology that will enable your organization to be successful.
Consulting Services offered by ProSoft include the following:
Personalized KPI Dashboards for process and business activity monitoring , Real time notifications for detecting process inefficiencies , Business metrics and KPIs for fine-grained, contextual performance monitoring , Drill-down analysis for root-cause bottleneck discovery and process improvement